Count-IT POS system: frequently asked questions

Count-IT is a Dutch, cloud-based POS system with ERP features. It combines POS, product management, inventory, purchasing, order management, CRM, invoicing, a B2B ordering portal, reporting, calendar and repairs in one system. Count-IT B.V. was founded in 2010 by Dave Claessens and is based in Roermond, the Netherlands.

For retail, hospitality, concept stores and shop-in-shops, B2B and wholesale. Service providers, specialist retailers and repair businesses also use Count-IT. Not sure which type of POS system suits you? Read the buying guide.

Count-IT is used in the Netherlands, Belgium and Germany and meets the fiscal requirements in those countries.

Count-IT is more than a till: inventory, purchasing, CRM, invoicing and a customer portal are part of the same system and work on the same real-time data. You also get personal implementation and support from people who know your business, and custom AI integration is possible.

Light costs €35 and Full €69 per month per register, excluding VAT. Support, updates and unlimited users are included. On Full, a volume discount applies from the second register per location. View pricing.

Yes, free for 30 days with no obligation, using a demo account. You can also schedule a 30-minute live online demo. Start for free.

Light includes the POS, the dashboard, product management and reporting. Full adds purchasing, sales orders, inventory management, integrations, calendar management, supplier management, repairs and retail operations.

No. There are no extra fees for service, updates and add-ons. Some integrations that run through third parties may be invoiced separately, and storage above 1 GB is available at an extra charge. Hardware is purchased separately.

Yes. Count-IT runs in the cloud, with 99.99% availability under our SLA. You have secure access to real-time insight from anywhere, on a PC, tablet or phone.

With more than 30 systems, including Exact Online, Moneybird, SnelStart, e-Boekhouden.nl, Visma e-Accounting, Uniconta, Shopify, WooCommerce, Magento, Shopware, Channable, Mollie, CCV, Worldline, SumUp, Sendcloud, MyParcel, DHL and GLS. View all Count-IT integrations.

That depends on your business. Count-IT supplies POS terminals, payment terminals, receipt and label printers, barcode scanners, cash drawers and scales, pre-installed and plug & play. We first check existing equipment for compatibility. View hardware.

Yes. Count-IT offers custom AI integration within your own business processes and data, for example for analyses, reporting, customer questions, inventory and internal support.

Yes. If your business needs something slightly different, we explore the options and send you a no-obligation quote in advance.

Usually within a few days. Hardware is delivered from stock, tested and configured in advance. Read about our approach.

Yes. You import products via Excel or CSV, including a complete existing product database. We help you make the switch.

Call +31 (0)88 00 36 000, email info@count-it.eu or send a WhatsApp message. Support is available Monday to Saturday from 09:00 to 17:00; outside opening hours you can reach the emergency service on the same number. We can also look along with you live via TeamViewer. You speak to an expert straight away. More about support.

Yes. Via Fiskaly (certified cloud TSE), Count-IT complies with the KassenSichV and DSFinV-K, and a certified GoBD Verfahrensdokumentation has been drawn up with Interev GmbH. More about certification.

For sending, yes: through the integration with Scrada you send e-invoices via Peppol, as has been mandatory for Belgian VAT-registered businesses since 1 January 2026. Receiving Peppol invoices is not possible in Count-IT. You arrange that through your accounting software or another Peppol service provider. More about Peppol.

Yes. Via Scrada you use the Daily receipts book (dagontvangstenboek) and Cash book modules, in line with Circulaire 2020/C/20.