Integration · Webshop

Connect Magento to Count-IT

Count-IT synchronises customers, products, stock, prices, discounts, shipments and loyalty points with your Magento 2 webshop; orders come in automatically.

In short

With the Magento 2 integration, customers, products, stock, discounts and loyalty points flow in both directions, prices and shipments go to Magento, and webshop orders come into Count-IT. Product groups and invoices are not exchanged. Designed for retailers and B2B businesses with a Magento 2 webshop alongside their shop or sales team.

Category: Webshop
Included in the Full plan
We help you set it up personally

Ask about this integration Visit the Magento website

Magento (Adobe Commerce) is an extensive e-commerce platform for B2C and B2B. With the integration you manage stock, prices and customers in one place and process webshop orders together with your in-store sales.

What the integration does for you

Customers in both directions; customer groups from Magento.
Products and stock in both directions.
Prices to Magento, and discounts (with offer dates) in both directions.
Webshop orders come into Count-IT; shipments go back to Magento.
Loyalty points are exchanged in both directions, so the points balance is the same in store and online.

Prices per store

Do you have several Magento stores? In the app, enter the store ID you want under Product price - Store ID and Discount - Store ID; 0 keeps the default processing. Magento's own price scope decides whether a price applies per website or globally.

Not synchronised: product groups and invoices.

Synchronisation

What is synchronised?

This is the data Count-IT exchanges with Magento, and the direction in which it flows.

Data Count-IT exchanges with Magento
Data	Direction
Customers and contacts	Both directions
Customer groups	To Count-IT
Products	Both directions
Sales prices	To Magento
Discounts	Both directions
Stock	Both directions
Webshop orders	To Count-IT
Shipments	To Magento
Loyalty points	Both directions

You choose which data types and directions you use for each integration. Pick one leading system per data type, so changes do not overwrite each other.

Setup

How to set it up

Add the app
Go to Settings › Master data › App connector › Apps, choose Add app, select Magento and save the app.
Connect
Open Connection and grant access, or enter the details you received from Magento. Then choose the right administration, store or environment.
Choose directions and mappings
For each data type, set the direction and the leading system, and configure compare fields and mappings (for example VAT, payment methods or warehouses).
Test first
Test with one contact, one product or one transaction and check the result in History › Synchronisation.
Synchronise automatically
Did the test work? Then switch on automatic synchronisation. Enter an email address for synchronisation errors, so you are notified if something keeps failing.

More in the knowledge base: setting up integrations

Who is this integration for?

Count-IT with Magento is mainly used by:

Plan and costs

Integrations are part of the Full plan. See the plans and pricing. You also need your own Magento account; integrations that run through third parties may be invoiced separately.

Frequently asked questions

Questions about the Magento integration

Do Magento orders come into Count-IT automatically?

Yes. Webshop orders from Magento 2 come into Count-IT, so you process them together with your other orders. Shipments go back to Magento.

Are product groups and invoices synchronised with Magento?

No. The integration exchanges customers, products, stock, prices, discounts, shipments and loyalty points, and loads orders. Not product groups or invoices.

Does the integration also work with Magento 1?

No, the available integration is for Magento 2.

Webshop

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