Integration · Webshop

Connect Shopify to Count-IT

With Shopify and Count-IT you sell online and in store from one stock: products and orders come from Shopify, stock and prices go back.

In short

Products, product groups (collections) and webshop orders come from Shopify into Count-IT; stock and sales prices go from Count-IT to Shopify. That keeps the stock of your shop and webshop the same. Suitable for shops and concept stores that sell online with Shopify.

Category: Webshop
Included in the Full plan
We help you set it up personally

Ask about this integration Visit the Shopify website

Shopify is a platform for building and running your own webshop. Count-IT is your POS system and inventory management in store. The integration makes sure both sell from the same stock.

What the integration does for you

Products and collections are created in Shopify and come into Count-IT automatically.
Webshop orders come into Count-IT, so stock and revenue are in one place.
Stock goes from Count-IT to Shopify: sell something in store and your webshop sees it.
Sales prices go from Count-IT to Shopify.

Good to know

Products are matched on a stable item number. Make sure every product and variant in Shopify has a unique item number (SKU) before you start the first synchronisation.

Synchronisation

What is synchronised?

This is the data Count-IT exchanges with Shopify, and the direction in which it flows.

Data Count-IT exchanges with Shopify
Data	Direction
Products	To Count-IT
Product groups and categories	To Count-IT
Webshop orders	To Count-IT
Sales prices	To Shopify
Stock	To Shopify

You choose which data types and directions you use for each integration. Pick one leading system per data type, so changes do not overwrite each other.

Setup

How to set it up

Add the app
Go to Settings › Master data › App connector › Apps, choose Add app, select Shopify and save the app.
Connect
Open Connection and grant access, or enter the details you received from Shopify. Then choose the right administration, store or environment.
Choose directions and mappings
For each data type, set the direction and the leading system, and configure compare fields and mappings (for example VAT, payment methods or warehouses).
Test first
Test with one contact, one product or one transaction and check the result in History › Synchronisation.
Synchronise automatically
Did the test work? Then switch on automatic synchronisation. Enter an email address for synchronisation errors, so you are notified if something keeps failing.

More in the knowledge base: setting up integrations

Who is this integration for?

Count-IT with Shopify is mainly used by:

Plan and costs

Integrations are part of the Full plan. See the plans and pricing. You also need your own Shopify account; integrations that run through third parties may be invoiced separately.

Frequently asked questions

Questions about the Shopify integration

Where do I manage my products when I connect Shopify?

You create products and collections in Shopify; they come into Count-IT. You manage stock and sales prices in Count-IT; they go to Shopify.

Is my webshop stock updated after an in-store sale?

Yes. Count-IT sends stock to Shopify, so a sale at the till is also visible in your webshop.

How are products matched between Shopify and Count-IT?

On a stable item number (SKU) or external identifier. So give every product and variant a unique item number.

Webshop

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