Integration · Payments

Connect Worldline to Count-IT

You connect Worldline payment terminals to Count-IT via CTEP, so payments and refunds are processed without keying in.

In short

Count-IT sends the amount to your Worldline terminal via the CTEP protocol and processes the outcome straight into the sale and the day closing. That saves typing errors and time at the till. Suitable for shops, hospitality businesses and concept stores in the Netherlands and Belgium with a Worldline terminal.

Category: Payments
We help you set it up personally

Ask about this integration Visit the Worldline website

Worldline supplies payment terminals for retail and hospitality, including in the Netherlands and Belgium. Count-IT supports Worldline terminals via the CTEP protocol.

How it works

At checkout you choose card payment. Count-IT sends the amount to the terminal, the customer pays and the result comes back to the till. The payment appears on the receipt and in the day closing straight away, so your card totals match. You also start card refunds from the till.

What you need

A Worldline terminal with CTEP support and the connection details you get from Worldline. Count-IT includes local support for CTEP, as far as terminal, licence and local software allow.

Combining card with cash or a gift card? Count-IT supports split payments within one transaction.

Synchronisation

What is synchronised?

This is the data Count-IT exchanges with Worldline, and the direction in which it flows.

Data Count-IT exchanges with Worldline
Data	Direction
Card payments (amount to the terminal, result back)	Both directions

You choose which data types and directions you use for each integration. Pick one leading system per data type, so changes do not overwrite each other.

Setup

How to set it up

Details from your supplier
You receive the connection and account details for your terminal from Worldline or your payment service provider. These details belong to the terminal and should never be guessed.
Add the terminal
Add the terminal under Settings › Hardware › Hardware and choose the right type and connection details.
Link a payment method
Link the terminal to the card payment method, so the POS passes on the amount automatically.
Make a test payment
Make a test payment with a small amount and check that it appears on the receipt and in the day closing.

More in the knowledge base: setting up integrations

Who is this integration for?

Count-IT with Worldline is mainly used by:

Help with setup

Not sure how best to use Worldline? We help you personally, by phone or email. Also see the plans and pricing.

Frequently asked questions

Questions about the Worldline integration

Which connection does Count-IT use for Worldline?

Count-IT connects to Worldline terminals via the CTEP protocol, as far as terminal, licence and local software allow.

Can I issue card refunds from the till?

Yes, you also start card refunds from Count-IT; the amount goes to the terminal automatically.

Does the Worldline integration also work in Belgium?

Yes, the integration works with Worldline terminals that support CTEP. For Belgian daily receipts you can also use the Scrada integration.

Payments

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